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Banking & Capital Markets

A changing industry landscape is unlocking new opportunities, and financial institutions are looking beyond the near term to drive profitability and growth through sustainable innovation. IPI Solution’s technologies are enabling this wave of innovation to meet new customer expectations, improve transparency, meet regulatory requirements, and stay competitive against non-traditional industry entrants.

Omni-Channel Experience

IPI Solutions supports financial institutions with omni-channel delivery solutions to increase customer profitability and build customer loyalty, by enabling them to be present in the financial lives of their customers any time, any place, across any channel or device.


IPI Solutions supports financial institutions with analytics solutions to deliver breakthrough insight into business performance and profitability, turn customer sentiment into opportunity, provide an integrated view of risk exposure, monetize market data, and capitalize on the Internet of Things.

Employee Mobile & Digital Experiences

IPI Solutions supports financial institutions with productivity solutions to optimize sales and service and streamline operations, by enabling a connected view of customer and market opportunities, improved communication and collaboration, and contextual mobile experiences for employees.

Our Approach

Our Approach to Value Network Realization for Banking

Value network enable the organization to create or capture value in the market in which it operates by engaging in a set of interconnected activities

Attract Customers

  • Retail banks design new products to fill gaps in their product portfolios by analyzing the market for changing customer needs and new competitor offerings or


  • Pricing a product correctly through analysis and rate setting is a delicate balance and fundamental to a bank’s

Supply Loans and Mortgages and Credit Cards

  • Selecting lending criteria helps banks decide on the segment of customer they should take on and the degree of risk they are willing to accept

Provide Core Banking Services

  • Servicing includes the day-to-day interactions with customers for onboarding, payments, adjustments, and offboarding through multiple banking
  • Customer retention and growing share of wallet are crucial capabilities in servicing that directly impact the growth and profitability of retail banking

Offer Card Services

  • Card servicing involves quick turnarounds on card delivery and acceptance at a large number of
  • Accurate billing and customizable spending alerts are crucial in ensuring that the customer understands their spending habit

Grow Investments and Manage Wealth

  • Customer retention can be increased through effective wealth management and additional services that will increase the number of products owned by a customer

Crater365 business capability map – Banking

A business capability map can be thought of as a visual representation of your organization’s business capabilities and hence represents a view of what Crater365 ECM program must support.

We try to validate your business capability map with the right stakeholders, including your executive team, business unit leaders, and/or other key stakeholders.

IPI Solutions’ Tip

Leverage your business capability map verification session with these key stakeholders as a prime opportunity to share and explain the role of content management in supporting the very value realization capabilities under discussion. This will help to build