Shift to a new type of customer relationship

Oracle Cloud Social Engagement and Monitoring

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Oracle Social Engagement and Monitoring Cloud Service
Oracle Social Engagement and Monitoring Cloud Service: Engage Your Consumers
With IPI’s Oracle Social Engagement and Monitoring Cloud Service, you can shift to a new type of customer relationship by listening to what customers are saying with the industry’s leading social engagement and monitoring platform.

Data Accuracy
Categorization
95% categorization accuracy
Filters and Theming
Granular filters, auto-theming
Scale
Processes millions of messages daily

Engagement
Conversations
Have conversations and improve relationships centrally
Respond Rapidly
Monitor, react, and engage in conversations with your audience 24/7
Reduce Risk
Understand your customer needs, and optimize ROI

Analytics
Real-time
Make real-time analysis on dashboards
Drill Down
Use multiple metrics to slice and dice data
Integration with 3rd Party Data
Assimilate third-party analytics for a comprehensive analysis of your audience