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Oracle Cloud Service

Field Service Management
Capacity Management: Leverage planning tools to enable optimized and efficient use of all resources, and transform your business model from capacity-driven to demand-responsive
Routing and Scheduling: Get the right mobile employee with the right skills and equipment to every job on time with predictive engine
Manage, Dispatch, and Locate: Monitor and manage the mobile workforce to improve efficiency while tracking and validating location in real time from the office or in the field—visualize and locate assets even if they are located underground
Mobility: Empower mobile employees with critical job information and tools on any mobile device, with full offline capabilities
Team Collaboration: Use context-aware, peer-to-peer collaboration for instant communication, more work independence, and knowledge sharing, instantly broadcasting important information to the entire field
Customer Communication: Proactively alert customers and teams about appointment status via their preferred communication channels