A Complete Multi-Channel Order to Cash Solution Manage orders from all your channels to get a single view of your customer. Orchestrate the order to cash process and proactively resolve exceptions with Order Management Cloud.
Multi-Channel Order to Cash Management Order Capture Capture, configure, and price orders, with business users setting up all the product constraints and pricing rules Single Face to Customer Leverage your current investments and consolidate quotes and orders from all your channels and existing systems End-to-End Capability Automate, monitor, and manage the process from order capture to settlement to post-sales care
Order Orchestration and Supply Allocation Orchestration Fulfillment Define and execute order fulfillment processes for products as well as services on the same order Allocate Supply Serve the needs of your market segments by allocating supply based on attributes of customer, order, or item Prioritize Backlog Manage a consolidated view of the backlog and reprioritize the orders to meet financial objectives Value Chain Process Enablement Pre-Seeded Processes Enable drop-ships, back-to-back, capable-to-promise, configure-to-order, and more, while tailoring new processes to meet your needs Optimized Fulfillment Promise orders from the most profitable source and utilize global inventory as well as in-transit and planned supply End-to-End Visibility Get updates on orders, inventory, shipments, planned supply, and invoices, and improve the quality of decisions through in-context analytics
Exception Resolution Monitor Keep tabs on fulfillment tasks and resolve issues before they affect customer commitments What-if Analysis View and evaluate various options before picking the best one Order Changes Define and enforce rules for changing orders