Customer Data Management Create a complete customer view: With Oracle Customer Data Management Cloud you can create a trusted master customer profile.
Bring Information Together Import data from multiple sources to create a single 360º customer view Track Data Origin: Use prebuilt cross referencing to maintain unique record identifiers for each customer record Build a Single Master Record: Use prebuilt and configurable survivorship rules to automatically merge duplicate records Manage Data in One Place: Use Oracle’s data management dashboards to manage activities data
Cleanse Standardize and Correct Data: Employ Oracle’s proven, purpose-built data quality engine for data correction and verification Find and Merge Duplicates: Review, link, and merge records or use automated merge rules Monitor Change History: Identify issues and optimize data governance rules
Complete Build a Better Record: Enrich your customer profile with data from a variety of sources Add Social Data and Insights: Enrich accounts and contacts with social media attributes and icons Add Additional Attributes: Include custom or pre-mapped standard fields Enrich When You’re Ready: Import batch or enable real-time enrichment for accounts and contacts
Share Share Complete and Accurate Data: Make trusted data available to other systems for faster decision making Connect with Any Source System: Use common rules-based web services and integration components to connect any time Secure Sensitive Data: Choose from a variety of access control, encryption, or tokenization security methods