Oracle Cloud Customer Data Management


Customer Data Management
Create a complete customer view: With Oracle Customer Data Management Cloud you can create a trusted master customer profile.

Bring Information Together
Import data from multiple sources to create a single 360º customer view
Track Data Origin: Use prebuilt cross referencing to maintain unique record identifiers for each customer record
Build a Single Master Record: Use prebuilt and configurable survivorship rules to automatically merge duplicate records
Manage Data in One Place: Use Oracle’s data management dashboards to manage activities data

Cleanse
Standardize and Correct Data: Employ Oracle’s proven, purpose-built data quality engine for data correction and verification
Find and Merge Duplicates: Review, link, and merge records or use automated merge rules
Monitor Change History: Identify issues and optimize data governance rules

Complete
Build a Better Record: Enrich your customer profile with data from a variety of sources
Add Social Data and Insights: Enrich accounts and contacts with social media attributes and icons
Add Additional Attributes: Include custom or pre-mapped standard fields
Enrich When You’re Ready: Import batch or enable real-time enrichment for accounts and contacts

Share
Share Complete and Accurate Data: Make trusted data available to other systems for faster decision making
Connect with Any Source System: Use common rules-based web services and integration components to connect any time
Secure Sensitive Data: Choose from a variety of access control, encryption, or tokenization security methods

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