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Oracle Cloud CRM Analytics

Maximize CRM Success Through Strategic Analytics
Delight customers and drive sustainable growth through powerful reporting and deeper customer insights based on market-proven best practices, prebuilt dashboards, and rich metrics.

Global Executive Dashboards
Understand your sales, marketing, service, and competitive landscape to drive targeted strategies
Forecast Analytics
Enables robust product performance and revenue forecasting
Advanced and Predictive Analytics
Delivers historical, forward-looking, and comparative views
Cross-Source Analytics
Deliver unified view of sales and service from across multiple business systems

In-Context Analytics
Gain instant insight into key challenges and how to solve them
Pipeline Risk Analysis
Identify potential risk in pipeline before problem occurs
Service Request Analytics
Provides insight into service request incident and activity trends
Marketing Analysis
Measure how programs, campaigns, and content drive revenue, loyalty, and advocacy
Revenue Analysis
Determine which products and customer segments generate the most revenue

Pipeline Management
Provides complete visibility into pipeline performance
Marketing Measurement
Track and measure campaign performance in real time
Account Analytics
Offers deeper insights into key customer profiles
White Space Analytics
Improve account penetration with precision white space analysis
Team Performance Management
Identify top performers, monitor trends, and ensure team success

Casual Users
Self Service
Get instant access to the data you need when and where you want it
Insight-Driven Sales
Get visibility into the sales and service metrics that help you meet or exceed quota
Insight-Driven Marketing
Get visibility into the marketing metrics that drive your business