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MLSD Deploy

IPI Solutions Deployment Services Program – Planning

To help you realize the full value of your current and future technology investments and to make sure those investments track directly to your business goals, IPI Solutions Deployment Services provides professional planning and strategy services that focus on just that—driving business results through the use of technology. The IPI Solutions Deployment Services Program is a programmatic approach that includes orchestration, strategy and planning, architecture, and IT and business enablement services.

Your value

Through our Deployment Services Program offerings, we help you:
• Innovate by helping you identify opportunities to use technology as a means to drive your targeted goals, such as reducing infrastructure cost or improving productivity
• Accelerate results by reducing time-to-value when you invest in a solution
• Maximize the return on your technology investments in various technology products and services
• To assist you in achieving your specific goals, the program includes:
• A team of dedicated senior architects
• Deep connections to a network of Microsoft subject matter experts
• Proprietary information, including research and industry best practices
• Access to briefings, workshops, and architect forums

Our approach

• Our engagements offer tools and business practices that help drive immediate and ongoing return on investment in these areas:
• Orchestration – We help provide a comprehensive approach to planning, delivery, resources, and results tracking that aligns operational aspects of your business with your executive-level business plans.
• Strategy and planning – We help create a strategic roadmap for your Microsoft platform investment that merges business and IT imperatives to help guide decisions on where your investments can offer “quick wins” and where to place your “big bets” for the future.
• Architecture – We help you develop a sustainable architectural program that aligns your IT roadmap to Microsoft’s. This will help you advance the business, information, integration, and solution components of your architectures as new technologies emerge.
• Business practices – We help you establish the right business and IT practices to “work the plan,” now that you’ve “planned the work.” This includes change management, governance optimizations, benefits management, and staff training.
• The Deployment Services Program can offer an approach for the specific problems or opportunities you would like to address.

IPI Solutions Deployment Services Program – Implementation

Fast and effective deployment of your technology investments shortens the time it takes to see value from your investments; and when your people use those technologies to their fullest extent, they help grow their skills and your business. IPI Solutions Deployment Services consultants work with your organization to deploy and adopt Microsoft technologies efficiently and cost-effectively, and we can help you minimize risk in your most complex initiatives. Our expertise on the Microsoft platform and collaboration with our global network of partners and technical communities fuel our ability to help you consider just what else is possible through your innovation and Microsoft technologies and solutions.

Your value

IPI Solutions Deployment Services can help you gain:
• Faster time to value
• Less risk and more agility throughout implementation
• Improved adoption—more use of your technology
• Greater business impact from your investments in Microsoft technologies
• Access to resources such as Microsoft subject matter experts,
Microsoft Centers of Excellence, and our global partner network

Our approach

We put the expertise we’ve gained—from guiding many Implementations we’ve undergone in over six years of our existence, in virtually every industry—to work for you. From our experience with early adopter customers to solution specialists in our amongst our deployment experts, we’ve acquired a rich set of proven practices on which to draw. Our unique access to Microsoft team allows us to act as an advocate for your IT staff and transfer expertise on the latest Microsoft technologies. In collaboration with an expansive network of partners and our own delivery resources, we have specialized capabilities and offshore resourcing available when needed.

IPI Solutions Deployment Services Program – Support Services

Gain the most benefit from your IT infrastructure by pairing your business with IPI Solutions Deployment Services Premier Support. Our dedicated support teams provide continuous hands-on assistance and immediate escalation for urgent issues, which speeds resolution and helps you keep your mission-critical systems up and running. We help you evaluate your IT health and provide the training or tools your teams need to “get healthy and stay healthy.” By connecting you with the right subject matter engineers who can solve your issues right away, and a technical account manager whose job it is to understand your business challenges, you receive unparalleled expertise, accelerated support, and strategic advice tailored to your unique IT environment.

Your value

With support from IPI Solutions Deployment Services Program, you receive:
• Accelerated response times—you to speak to the correct subject matter experts right when you need them
• Access to a highly skilled network of experts with unmatched knowledge of Microsoft products
• Direct assistance with planning, rollouts, and rigorous health checks and remediation services
• Operations assessments to help streamline processes, including security measures and resource allocation
• Hands-on training and knowledge transfer to help increase IT staff expertise and improve alignment between business goals and IT investments

Our approach

As your business evolves, so do your systems, infrastructure, and the skills of your people. IPI Solutions Deployment Services Premier Support provides a wide range of services, including IT staff training, health and risk assessments, and best practices. Our approach helps you identify and address potential issues and risks up-front to make sure that your IT systems are healthy and stay that way with Proactive Services.

In addition to the core services delivered as part of Premier Support, IPI Solutions also offers several program extensions that can address specialized or complex support needs.